Consumers
are expecting more from retailers than ever before - superb quality,
selection and service. That's why smart retailers are shifting their
focus from product to customer orientation and are completely
re-engineering the way they meet their customers' needs.
This
change in direction has resulted in on-line shopping, advanced CRM
applications, increased emphasis on the supply chain and inventory
management.
To be market leaders,
retailers need to gather and use business critical information on
inventory, sales and customers better and faster than their
competition. This means high performance, availability and reliability
of their networks and services.
Testhouse
have been partners with Chordiant the leading supplier of CRM
applications for over 2 years and our consultants are highly trained
in the customisation and use of these applications to provide you with
the best possible performance from your applications and platforms.
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