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Consumers are expecting more from retailers than ever before - superb quality, selection and service. That's why smart retailers are shifting their focus from product to customer orientation and are completely re-engineering the way they meet their customers' needs.

This change in direction has resulted in on-line shopping, advanced CRM applications, increased emphasis on the supply chain and inventory management.

To be market leaders, retailers need to gather and use business critical information on inventory, sales and customers better and faster than their competition. This means high performance, availability and reliability of their networks and services.

Testhouse have been partners with Chordiant the leading supplier of CRM applications for over 2 years and our consultants are highly trained in the customisation and use of these applications to provide you with the best possible performance from your applications and platforms.


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