In today’s competitive markets the need for scalability and availability is very high. Products must be able to serve users quickly and under changing environments and requirements. Users expect a high level of service from a system, and also expect this level of service to be maintained all of the time regardless of circumstances.

Virtually all systems today both on the Internet and in smaller closed environments rely on complex arrangements of services and systems often from 3rd party providers. This necessity leads to very complicated relationships and interactions, any one of which can be a major bottleneck if it is not properly configured for your system.

Application Performance Monitoring (APM) is vitally important as the competitive nature of online business means that any performance issues needs to be identified and rectified as soon as possible. This can often mean the difference between a satisfied customer and a lost opportunity.