The company is one of the leading on-line interactive services providers to the UK, with more than 2.4 million members, including more than one million on Broadband. Their service allows their clients to enjoy access to more than 20 channels of online content, as well as e-mail and the Internet.

The Testing Project

The requirement was to provide the company with offsite QA resources that would supplement their existing QA team and reduce the costs by providing a dedicated test lab that incorporated all platforms. The project involved functionally testing the primary interface used by the company to provide its existing UK customers with a portal to their service.


Testhouse's Contribution

Testhouse assembled a functional testing team comprising of a Test Manager and three Manual Functional Testers. The Test Manager was responsible for writing the Test Plan; identifying the test cases; ensuring the test environment was available within Testhouse; monitoring the project; and reporting back to the client. The functional testers prepared test scripts based on the functional specifications provided by the client; identified any test data; executed the test scripts; and reported any bugs into the bug reporting tool.

Customer Benefits

• An effective test plan was put together by Testhouse that was reviewed by the client and signed-off.
• By using Testhouse’s testing lab all combinations of platforms and operating systems could be tested at no extra cost.
• Testing was completed on time; the interface was therefore launched on time.
• Testhouse's work required minimum quality control by the customer.
• Testhouse’s experience of carrying out similar projects offsite provided greater confidence and resulted in added value to the testing process.
  

Moral of this Case Study

• Testhouse has a thorough and professional approach to testing.
• The Testhouse Test Lab allowed the client to save money by not investing in hardware and software.
• The client was extremely satisfied with the work that Testhouse did and has already engaged in further work.